My card is not activated

[Junaid786]

Any update yet please help

[Ryan]

@Junaid786

Please read Ongoing Issues (27/01/22)

[Junaid786]

Any update regarding card activation

[Ryan]

This will hopefully be fixed this weekend under our Operational Maintenance: 21/01/22

[Zulfia]

You have an Android and can’t activate your physical card?

As far as I know it should be possible already. Try to update the app?

[inY]

I have eda86e109 on Android. Play store does not think there is an update. App crashes on trying to activate physical card.

[stevenhp1987]

Nope.

My card isn’t activated as it crashes when attempting to do so in the app.

Reported elsewhere already and no update has been released to fix it.

[Junaid786]

It will be fixed thus week hopefully

[Junaid786]

Any update on in this

[Ryan]

Hi @Junaid786

As soon as there is an update we will post it.

It shouldn’t be too much longer.

[Junaid786]

Hi there Ryan Any luck yet

[Ryan]

@Junaid786

When we have an update - we will post it here for everyone to see.

If an update hasn’t been posted, please assume the issue is still being worked on.

[Vikas_Goyal]

Just seen this, I am an Android user and notified support of the same.

My app crashes every time I add the activation code.

Also my virtual card doesn’t work

Will follow this thread to see when its fixed.

[Ryan]

For an update on this, please read;

Ongoing Issues (27/01/22)

[Junaid786]

I would like thank everyone at virta for new new updates I am really happy now

[Ryan]

Update on these issues: Update on Ongoing Issues (01/02/22).