Login issue

Where can report a problem

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HI @Junaid786,

You can find the information in this thread:

There are new version of the app in both iOS and Android stores, that you need to download. If you cant see it just be patient as it should be available soon.

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Even with latest 2.0.3 on iOS i can’t login.
But maybe cause i am stuck between KYC and Card order
(was a bit too fast and still waiting for Crowdfunding being finished so i get a code for a free card)

BTW: A password reset Button would be nice.

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Hi @mk77 ,

Please can you email support@vitracash.com so they can look into this further for you.

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Yep, i gonna wait till the crowdfunding is finished and i get a code or so.
So i can continue with the help of the support without interruption :wink:

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Hi MK77,
Re a password reset button, I thought the same thing last week when I forgot my password!

suffice to say it’s been escalated up the priority list…

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