Issue with Verification Selfie Upload

Hello. I just joined VitraCash and I’m trying to get verified, but I get an error when uploading the selfie after the “Well done” screen. Every time the upload process reaches 100%, I get a “Something went wrong” screen. Is there anything I can do?

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Always best emailing: support@vitracash.com

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Already emailed. Just wanted to share it here for additional feedback.

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Small update: was able to complete the verification upload with iOS using my backup phone. Original issue was with Android 12.

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I am facing verification issue app saying “Something went wrong” (not very helpful, isn’t it) on my Android 12 too. Is there any resolution?

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