Can't do anything in app

Hi,

I learned about Vitra on CrowdCube and decided to sign up. Completed my verification with selfies and IDs etc. but after that I have had no update from the app. After logging in it asks me to connect to a card which always results in an error.

Is there a way to check my verification has gone through? Or are there other ongoing issues with registration?

Thanks

3 Likes

Hi and welcome to the VitraCash Community. :wave:

The quickest way to check your verification status is to send an email to suport@vitracash.com

Thanks for your question.

4 Likes

Oh thanks and will do, I couldn’t find any support info on the website.

3 Likes

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.